As the largest product support community, FixYa helps consumers to repair and maintain the things they own by enabling them to ask questions and get answers from passionate enthusiasts, subject experts, and professionals. Additionally, pre-purchase collaboration by our users within our community results in smarter decisions and happier customers.

The Product Manager role is focused on improving and optimizing our core value proposition, enabling users to find the product information they are looking for fast and easy.

As a Q&A site, the value proposition stems from access to our community of Answerers, ensuring the provision of high quality answers in a timely manner. The PM's role is to shape the user experiences and flows in a manner that achieves and maximizes that proposition. Critical to that ends is assuring there are enough Answerers on any product or category, that the quality of answers is satisfied, and that the sense of community and engagement between all users is optimal.

SKILLS

The ideal candidate should have all the following skills:
- He or she MUST have proven experience as a Product Manager at a consumer based Internet start up
- A solid executor, someone who gets things done!
-Has a superb understanding and intuition for user experience in a B2C context
- Understands the dynamics and has proven experience in forming and scaling online communities
-Collaborate with the business, user experience and engineering teams during product discovery to assess value, usability and feasibility of product features
- Produces meticulous and thorough Project Requirement Documents
-Specify, prioritize and communicate high level and detailed product specifications using written specifications, business rules, flows and use cases as well as user experience generated deliverables such as prototypes, wireframes and design and copy documents
-Experienced running A/B tests and analyzing results to ensure optimal decision making with respect to key performance indicators and usability in particular
- Analytical and creative at the same time
- Strong marketing background
- Experienced in working with remote engineers
- Flourishes in high paced, demanding environments

REQUIREMENTS

-Graduate of an accredited 4-year college or university
-4-6 years of relevant product management experience
-BA/BS Degree in Computer Science, Computer Engineering, Information Technology or related fields a plus

COMPANY DESCRIPTION

FixYa is the world's largest product support community website online.
With over 20 million members collaborating on product related tips and support issues, FixYa provides consumers with user feedback and solutions to problems related to any product, before and after the purchase.
From figuring out how to fix cars, which cameras to buy, or how to operate a new iPhone, the Fixya community of hobbyists, tinkerers and gadget-savvy stay-at-home moms share real world experience and practical advice.
FixYa is part of the DIY revolution, transforming how we help ourselves as well as each other to solve everyday problems. Our objective is to become the most relevant source for product information, whether it’s a vitamin, a smart phone, or even a box of cereal.
FixYa is profitable and fast growing company.